Updated Dealer information 14/11/08
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For Checking Transport of existing orders scroll down the page for information
Most products are OK for pre-Christmas delivery if ordered by 27/11/08
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RBM - Normal Delivery Periods
RBM Rabami Office Chairs - 2-3 weeks for many models incl 600, 700 and 800 also some quickship stock 1-2 weeks for 820L and 830RL Black or Blue .
RBM Rabami Canteen - 2/3 weeks for tables marked * standard and some canteen chair models ie.. Joy, Grace, Ana, Bella
Most other canteen products 6-8 weeks
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Conset A/S Normal Delivery Periods ( For Venset TV Lifts etc.. see below and call the factory)
Frame only: 501-7 , 501-17, 501-11, 501-19, 501-23 = approximately 2 weeks
Desk Tops: Some tops in beech and maple veneer are ex stock for 2 week UK delivery other finishes vary between 2 and 5 weeks
Venset A/S TV lifts and other Venset products - normally in stock at the factory - 2 week delivery
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Factory Contact numbers shown below are for use if the Interline UK office is closed.
These contact details are generally for 'TRADE' office furniture dealer use.
If you are not a trade customer and cannot find a dealer in your local area that can deal with your enquiry you are welcome to call the factories in Denmark but please explain to them that you are an end user and they will try to help..
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General contact information is shown below, the contacts may vary during factory holiday times
CONTACTS:
RBM A/S ( Rabami )
Danish Sales office open - Tel 0045 9950 5626 direct to Jesper Sorensen ask for UK sales / Fax 0045 9950 5556 8am - 3pm (1pm Friday) Usual contact Jesper Sorensen. email JS@Rbmfurniture.dk - Please ask for Henning if Jesper is not there, Henning Christiansen hc@rbmfurniture.dk
Office Chairs - Usually 3 weeks for most models excluding holiday periods
Canteen and Conference - This range normally varies from 2 weeks to 6 weeks delivery however delivery of most standard products both for tables and chairs is usually 2-3 weeks, 'standard' stock tables are marked * in the price book. Please note that these product currently have extra delay due to moving of the production site - see top of page 1/9/06.
RBM Transport enquiries - if you have received an invoice for your order then it means that your order has been shipped, delivery should be 4-6 working days after the invoice date. If you need further information please call:
Hellmann Worldwide
Logistics
Kuhlmann House
Lancaster Way, Fradley Park
Lichfield, WS13 8SX
Richard Milligan:
Scandinavian dept.
Hellmann Worldwide Logistics Ltd
Kuhlmann House, Lancaster Way
Fradley Park, Lichfield
Staffordshire. WS13 8SX
Direct Tel: 00 44 (0) 1543 443337
Direct Fax: 00 44 (0)
Office Fax: 00 44 (0) 1543 443448
Email: rmilligan@gb.hellmann.net
Say that the goods are from RBM Rabami via Freja Transport of Denmark and give the details of the order and the delivery post code.
Alternatively you can call the RBM factory contact above or contact Freja transport in Denmark Ken Martin Route Manager Tel.: 0045 87402709 E-mail: kma@freja.dk
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CONTACTS:
Conset A/S Electric height adjustable desks
Venset A/S TV Lifts and Electric Furniture components (call Conset no.s as below)
The Danish sales office is open 8am - 3pm- Tel 0045 9680 0080 Fax 0045 9680 0081 8am - 3pm (1pm Friday) Usual contact Charlotte or Mette (pronounced Meta)
email MK@Conset.com
To visit the new Conset web site click here
To visit the new Venset web site click here
Conset and Venset Transport enquiries - call Consets sales office above or please select your nearest depot from the list and tell them that the consignment is coming from Conset or Venset Denmark as applicable. You can only call the carrier direct if you have a copy invoice or if you know 100% for sure that the goods have been shipped. Generally the delivery terms are that the delivery should arrive with you within 1 week of the invoice date for account customers. Click here for Conset transport depot list.or call:
DSV TRANSORT
Wendy Clark 01708 892353 or 01708 892000 (Purfleet Essex) Wendy.tolhurst@uk.dsv.com
or
Mark Godfrey 01469 553 667 (Tamworth Midlands) mark.godfrey@uk.dsv.com
or
Jane Heaton 01469 573 565 (Tamworth Midlands) jane.heaton@uk.dsv.com
Main
switchboard 01469 571 900
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